This Thread is to help answer some of the most commonly asked questions about tickets. Please look for your answers to your questions here. There are the following headings: Magic Your Way Tickets, Hopper Passes, Water Park Fun and More, and Non-Expiration. Please scan down to the heading that you feel your question most falls under and see if your question is answered there. If you don't find your answer, please feel free to post your question down in the forum. Please do NOT ask your question in this thread.
If you see any errors or have a suggestion for a new question to be added, please post it in this thread.
Magic Your Way tickets (MYW)
Q: How many days can I add to my tickets?
A: 10 is the maximum number of days that you can have on your ticket. (The exception is for those living in the UK who can purchase a 14-day ticket.)
Q: What parks are included in my ticket?
A: Your ticket is good for all of the 4 major theme parks. You can add on a Hopper that allows you to go to more then one park in the same day and you can add on the Water Park Fun and More option that will allow you to go to the water parks, Disney Quest and Golf.
Q: Can I upgrade my tickets with additional days or options?
A: Yes. All All Magic Your Way (MYW)tickets can be upgraded as long as it is done within 14 days of first use. Some special discounted tickets are not upgradeable, mainly for youth groups, sporting events, or other types of heavily discounted tickets. Non-upgradeable tickets usually say that on them somewhere. You can do the upgrades at any Guest Services location or Disney Resorts Concierge Desk (although there occasionally have been reports of people not being able to do this at the resorts.)
Q: Can I upgrade my ticket even though I've already used it?
A: As long as it is within 14 days of first use you can. This would include adding additional days, hoppers, and WPF&M. All upgrades are good for use immediately.
Q: I purchased my ticket from a Disney Authorized Reseller instead of Disney, can I upgrade my ticket?
A: Yes, however you will want to use the ticket at least once before upgrading. When the ticket is unused, Disney sees the price that the broker paid and will use that amount to figure how much more you need to pay to upgrade. Once the ticket is used, the ticket will then be valued at the current gate price and you will then be paying the difference between the gate price for your current ticket and the gate price of the ticket you are upgrading to.
Q: How much will it cost me to upgrade my ticket?
A: The price to upgrade is always the difference between the current gate price of the ticket you have and the current gate price of the ticket you want (provided you use your original ticket at least once before upgrading). For example: If a 5-day ticket costs $252.41 and you are upgrading to a 7-day ticket which costs $263.06, your total cost for the upgrade will be $10.65.
Q: If I have an extra day on my ticket that we are not going to be able to use, can I just use it to go into 2 parks on the same day?
A: Absolutely NOT. When you enter a park in the morning, your ticket is then keyed to that park for the day. If you attempt to go into a different park with the same ticket and don't have the Hopper option, the computer system will notify the CM at the gate and you will not be granted admission. The only way to go into 2 parks on the same day is with the hopper option attached to your ticket.
Q: I have some days on my ticket that I can't use, can I just give them to someone else?
A: No, Disney's policy is that partially used tickets are not transferable. Your fingers are scanned as you go into the gates and coded to your ticket. Once the ticket is used by one person, only that person can use it. However, an unused ticket can be used by anyone.
Q: On our last trip, we purchased a 5-day ticket but only used 4 days, can I use that last day on this next trip?
A: Only if you paid for the non-expiration option on your original ticket. Otherwise, sorry, you can't use it.
Q: I have 3 year old tickets that have never been used. Are they any good?
A: Yes. As long as they have never been used, Disney will still accept them.
Q: My friend has some tickets that have never been used that she gave to me. I noticed that the ticket says it is "Non-transferable". Will we be able to use these tickets?
A: Yes, as long as they have not been used, anyone can use them. They become non-transferable after first use.
Q: I have old, unused tickets but my child is now 10 years old. What can we do about his child ticket?
A: Take the ticket to any Guest relations window and tell them that your child is now an adult. They will only charge you the difference between a child's pass and an adult pass. However, note that if you have non-expire on any partially used tickets tickets, they will simply exchange your child's ticket for an adult ticket with the number days left on the original pass (not upgradable) and if your child is 9 when purchasing an AP, they will still be able to use the child AP until the expiration date on the AP (see AP thread for more info on APs).
Q: My child will be celebrating his 10th birthday while we are at WDW. Do I need to purchase a child or adult ticket for him?
A: You will purchase a child's ticket for him. The policy is the age your child is when first using it. This also applies to younger children who are 2 at the time you start your trip but turning 3 on the trip. In that case, you will not need to purchase a ticket for your child as 2 and under go in free.
Q: Is there somewhere besides Disney that I can purchase my tickets?
A: Yes. Make sure that you are careful and only use a Disney authorized ticket reseller. For example, Ebay is not a reliable place to get your tickets. AAA and www.undercovertourist.com are both good options. Many major corporations have agreements with Disney so if you work for one, check to see if they offer any discounts on Disney tickets.
Q: I will be arriving in Orlando 2 days before my package starts. Can I get my tickets early?
A: Currently the answer is yes. Go to any guest relations at any of the parks and they will be able to give you your tickets up to 3 days before your package begins. This is the only place you can do this at.
Q: What happens if I lose my ticket?
A: If you are staying at a Disney resort, chances are that your ticket will be on your Key to the World card (which also doubles as your room key, dining plan access, and room charge card). In this case, when you notice your card missing, just go to any guest services or your resort front desk and let them know it is lost. They will need to check your ID and will then print you out a new card (after canceling the lost one of course!!) If you are not staying on property or your ticket is not on your Key to the World, make sure that you make a photo copy or take a picture of the back of your ticket. Then if you lose it, you can show the CM at the Guest Service location the numbers, etc on your card. This will not guarantee that Disney will replace your lost ticket but greatly increases your chances of having a new ticket issued to you.
Q: How much does the hopper option cost?
A: Currently the cost is $60.71 (tax included) per person. It is the same price for adults and children and it is the same cost for a 1-day ticket or a 10-day ticket. Even if you add it to your ticket the last day of your trip, it will cost the same amount.
Q: It only costs me $"x" to add a couple of extra days to my tickets. This is a lot cheaper then the hopper pass. Can I use one day ticket for MK in the morning and another day for HS in the evening?
A: NO!!!! Your ticket is locked into a park for the day when it is scanned at the gate. If you attempt to go into a different park in the afternoon, you will be denied access. The ONLY way to go to 2 or more parks in the same day is to pay for the hopper option, period.
Q: What if we don't know if we will hop or not.
A: If you aren't sure you will use it, don't add it to your ticket. You can always upgrade your ticket once you get there.
Water Park Fun and More Option (WPF&M)
Q: How much does this option cost?
A: $60.71 flat rate for adults and children. It is the same cost if you have a 1-day ticket or a 10-day ticket.
Q: If I have a 5-day ticket, how many WPF&M options do I get?
A: In this case, 5. The rule is 2 for 1 and 2 day tickets and after that you get the same number of WPF&M options as number of days that you have on your tickets. You may use your allotted number of options at either of the 2 water parks, Disney Quest, Disney's Wide World of Sports or a Round of Golf at Oak trail.
Q: We know that we want to go to the Water park once but aren't sure if we will go more. Should we get the WPF&M option?
A: No. A one day pass is cheaper. You can purchase this ticket at Guest Services outside of the water park. If you later decide that you'd like to go to a water park for a second day or would like to spend a day at Disney Quest, take both your one day Water Park ticket and your MYW ticket to guest services and tell them that you want to upgrade to the WPF&M option. They will combine these 2 and you will only pay the difference between your one day ticket and the WPF&M cost!! This is the only instance where it is Disney policy to accept two tickets for an upgrade.
Q: I don't have the hopper option on my ticket. Will I be able to go into a park in the morning and then Disney Quest in the afternoon with my WPF&M?
A: Yes. The WPF&M is completely separate from the park ticket portion of your MYW ticket. An unlike the regular park tickets, you can use as many in one day of the WPF&M options that you want to. This means that you can go to the Magic Kingdom in the morning, cool off at Blizzard Beach in the afternoon and then stop by Disney Quest in the evening.
Q: When does it make sense to add the non-expiration to my ticket?
A: This is a tough question and is best answered in this article: I know it is a lot to read but it will help you honestly determine if this is the best choice for you or not.
Q: I purchased an 9-day ticket with no expiration on my last trip and used 5 days. We need 5 days for this upcoming trip. Can we just add one day?
A: No, once you use your ticket, you have 14 days to do any upgrades on or to your ticket. If you do not make the upgrades within those 14 days, you cannot make any changes.
Q: We have a 10-day ticket and are going to add Non-expire on them. Won't it be cheaper if we use the 5-days first?
A: No. The cost for the non-expire option is based on the original number of days on the ticket, not what is left over. So, if you have a 10-day ticket, you will be paying for the non-expire for 10 day not the 5 days left over.
Q: What if we use up all of our regular park days on our non-expire tickets but still have some WPF&M options left? Do they expire when we use our last regular park admission?
A: Nope. They are good until you use them all up!